1. Acceptance of Terms

By accessing or using the website of Geminate International Private Limited ("Geminate International", "we", "us") at geminateinternational.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

2. Use of Website

Our website is intended for business-to-business (B2B) inquiries related to the export of dehydrated vegetables and related products. You agree to use the website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.

3. Inquiries and Quotes

Submitting an inquiry, quote request, or sample request through our forms does not constitute a binding contract. All orders are subject to separate commercial agreements, pro forma invoices, and our standard export terms. Prices, availability, and terms are subject to change until a formal order is confirmed.

4. Export and Trade

Export and delivery of products are subject to applicable laws, including export controls, customs, and import regulations of the destination country. Buyers are responsible for complying with their local import requirements. Incoterms, payment terms, and shipping details will be specified in our commercial documentation.

5. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Geminate International or its licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or use our content for commercial purposes without our prior written consent.

6. Limitation of Liability

To the fullest extent permitted by law, Geminate International shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or reliance on any information provided. Our liability for direct damages shall be limited to the extent permitted under Indian law.

7. Product Information and Accuracy

We make reasonable efforts to ensure that product descriptions, specifications, and images on our website are accurate. However, we do not warrant that all information is complete, current, or error-free. Actual product specifications, including mesh size, moisture content, color values, and packaging dimensions, will be confirmed in the commercial documentation provided during the quotation process. Minor variations in natural agricultural products (such as color shade or granule size) are inherent to dehydrated vegetables and spices and do not constitute a defect.

8. Warranty Disclaimer

This website and its content are provided on an "as is" and "as available" basis. Geminate International makes no representations or warranties of any kind, express or implied, regarding the operation of the website or the completeness or accuracy of the information presented. We disclaim all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose, to the fullest extent permitted by applicable law.

9. Shipping and Trade Terms

All shipments are governed by the Incoterms agreed upon in the relevant pro forma invoice or sales contract. Common trade terms we work with include FOB, CIF, and CFR. Specific shipping terms, delivery timelines, and payment conditions (such as advance payment, letter of credit, or other arrangements) are established on a per-order basis and are not governed by these website Terms of Service. For details on our standard trade terms, please refer to our Trade Terms page.

10. Governing Law and Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms or your use of this website shall be subject to the exclusive jurisdiction of the courts in Bhavnagar, Gujarat, India.

11. Dispute Resolution

In the event of any dispute or disagreement arising from these Terms of Service or any business transaction initiated through this website, the parties agree to first attempt to resolve the matter through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be referred to arbitration in accordance with the Arbitration and Conciliation Act, 1996, as amended from time to time. The seat of arbitration shall be Bhavnagar, Gujarat, India, and the proceedings shall be conducted in English.

12. Changes

We may update these Terms of Service from time to time. The updated date will be indicated at the top of this page. Continued use of the website after changes constitutes acceptance of the revised terms.

13. Contact

For questions about these Terms of Service, contact us at geminateinternational@gmail.com or +91 7043862463.